Performance Survey

American Unity, American Pride, American Strength.

Customer Satisfaction Survey

We are continually working to improve our products and our ability to provide you with the best service possible. We would appreciate it if you could take a few minutes and complete the survey below.
Your input on our performance is important to us. Please take a moment to review our Privacy Statement

Thank you in advance.

* indicates required field.
*Customer:
*Name:
*Phone:
*Email:
*Nelson Order No:

Products:	Select all that apply Self Regulating Heater Cable Constant Watt heater Cable Vessel Heaters Mineral Insulated Heater Cable Connections and Thermostats Control Panels Other If other please specify
What type of customer are you?	End User OEM Sales Rep	Distributor Contractor Other
	If other please specify
Are you satisfied with the products you received from us?	Satisfied Somewhat Satisfied Not Satisfied
Are you satisfied with the quality of service you received from our organization?	Satisfied Somewhat Satisfied Not Satisfied
Was the product received when it was promised?	Yes, the product was delivered on time. No, the product was not delivered on time.
How did you learn about our company's products?	Used Before Sales Rep Trade Show	Referral Contractor Other
	If other please specify
What was the deciding factor to purchase our product?	Select all that apply
	Delivery Quality Price	Application Support Past Experience Local Service Support Other
	If other please specify
Do you have any issues that would prevent you from buying from Nelson in the future?

Do you have any suggestions for improvements?

Additional Comments:

Please be sure that the information you supplied above is accurate before clicking the submit button and thank you again for completing the survey.

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